Accessibility Statement

This accessibility statement applies to the Home Office website, https://www.knifefree.co.uk/

This website is run by the Home Office. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts.
  • zoom in up to 300% without the text spilling off the screen.
  • navigate most of the website using just a keyboard.
  • navigate most of the website using speech recognition software.
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • There are some issues relating to focus and hover states, which can make it difficult for people using keyboards to interact with the content.
  • Not all repetitive content is easily bypassed by people using assistive technologies.
  • There are some issues relating to text (e.g. reflowing, spacing) and colour contrast, which can lead to people with low vision having trouble reading some of the text.
  • There are some issues with incorrect use of alt text on images which can make it difficult for people using assistive technologies to understand and enjoy page content or ignore decorative images.
  • There are some issues with headings and page structure, which can make it difficult for people using assistive technologies to navigate and understand the content.
  • Not all buttons have labels to describe their purpose, which makes it difficult for people using assistive technologies to understand their function.
  • Not all audio and video content have full transcripts available and not all auto-generated video captions are correct.
  • Some video and carousel elements play and loop automatically, which can be very distracting for people with attention deficit disorder.
  • Not all links are described clearly enough, which can make it difficult for people to understand which page they’ll reach if they follow a link.
  • Some custom elements such as accordions can be difficult for people using assistive technologies.
  • There is no search form or sitemap on the site.
  • Structural HTML issues may change the way a page is read to assistive technologies.

You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email:  Knifefreecampaign@homeoffice.gov.uk

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Knifefreecampaign@homeoffice.gov.uk.with details of how we could improve.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

If you are in Northern Ireland and are not happy with how we respond to your complaint you can contact the Equalities Commission for Northern Ireland who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland.

Technical information about this website’s accessibility

The Home Office is committed to making https://www.knifefree.co.uk/ accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content that is not accessible is outlined below with details of:

  • Where it fails the success criteria
  • Planned dates for when issues will be fixed

 

  • A number of buttons across the website could not be accessed using a keyboard alone, meaning people using a keyboard can’t interact with the button. This fails WCAG 2.1A success criteria 2.1.1 Keyboard. We plan to rectify this problem by Jan 2021.
  • A sub-menu under ‘Get help & support’ in the nav bar appears on hover but not on click, so when a keyboard user tabs through the navigation bar, the content can’t be reached. This fails WCAG 2.1A success criteria 2.1.1 Keyboard. We plan to rectify this problem by Jan 2021.
  • The focus order is not predictable on ‘Real Stories’, ‘Get Inspired’ and the homepage. This fails WCAG 2.1A success criteria 2.4.3 Focus order. We plan to rectify this problem by Jan 2021.
  • When the cookie banner appears, the keyboard focus doesn’t move into the cookie dialogue. This fails WCAG 2.1A success criteria 2.4.3 Focus order. We plan to rectify this problem by Jan 2021.
  • An obvious focus indicator is missing on a number of interactive elements (‘Get help’, ‘Worried about a young person’, ‘Real Stories’, ‘Know The Risks’, ‘Get Inspired’, Homepage carousel), which may make it difficult for sighted people using keyboards to navigate around the page. This fails WCAG 2.1AA success criteria 2.4.7 Focus visible. We plan to rectify this problem by Jan 2021.
  • The skip link does not function correctly, making it more difficult for a sighted person using a keyboard to skip over repetitive areas of the page. This fails WCAG 2.1A success criteria 2.4.1 Bypass blocks. We plan to rectify this problem by Jan 2021.
  • Some content on the menu was hidden behind the cookie banner and some menu items cut off when zoomed in from 175%. This fails WCAG 2.1AA success criteria 1.4.10 Reflow. We plan to rectify this problem by Jan 2021.
  • On the ‘Get inspired’ page, loss of information can occur when people with visual impairments or dyslexia override the set spacing or font family. This fails WCAG 2.1 AA success criteria 1.4.12 Text Spacing. We planned to rectify this problem by Jan 2021.
  • Small text (smaller than 24px or 18px if bold) fell below the standard contrast ratio of 4.5:1. This was in the footer text and link text. This fails WCAG 2.1 AA success criteria 1.4.3 Contrast (minimum). We planned to rectify this problem by Jan 2021.
  • The sub-menu appears when users hover over ‘Get help & support’ but is not easily dismissible. This fails WCAG 2.1 AA success criteria 1.4.13 Content on Hover or Focus. We planned to rectify this problem by Jan 2021.
  • On some pages, alternative text descriptions for non-text content such as images and multi-media do not accurately describe the information in the non-text content. This fails WCAG 2.1 A success criteria 1.1.1 Non-text content. We planned to rectify this problem by Jan 2021.
  • On some pages, the alt text is missing for several decorative images, which leads to the file path being announced to screen reader users. This fails WCAG 2.1 A success criteria 1.1.1 Non-text content. We planned to rectify this problem by Jan 2021.
  • Headings do not follow a logical order as a main (h1) heading has not been provided for the sub-pages. Incorrect heading levels convey the wrong structure to people using assistive technologies and make the content difficult to navigate and understand. This fails WCAG 2.1 A success criteria 1.3.1 Info and relationships. We planned to rectify this problem by Jan 2021.
  • Some buttons don’t have labels that describe the purpose of the button to users who rely on assistive technologies such as screen readers. This fails WCAG 2.1 A success criteria 1.3.1 Info and relationships. We planned to rectify this problem by Jan 2021.
  • Audio-only information can’t be accessed by people with hearing impairments because a full transcript is not provided. This fails WCAG 2.1 A success criteria 1.2.1 Audio-only & Video-only. We planned to rectify this problem by Jan 2021.
  • On the ‘Get help’ ‘Worried young person’ pages, the entire content is announced to users who rely on a screen reader without any pauses. It is also not possible for these users to access individual text. This can be overwhelming for users. This fails WCAG 2.1 A success criteria 2.4.4 Link purpose. We planned to rectify this problem by Jan 2021.
  • Custom elements such as accordions on ‘Go knife-free’ are currently difficult to use with assistive technologies. This fails WCAG 2.1 A success criteria 4.1.2 Name, role, value. We plan to rectify this problem by Jan 2021.
  • On ‘Get inspired’, when a user selects a city, the search results update dynamically below but this information isn’t fed back to users relying on screen readers. This fails WCAG 2.1 AA success criteria 4.1.3 Status change. We plan to rectify this problem by Jan 2021.
  • Structural HTML issues maychange the way a page is read to assistive technologies. This fails WCAG 2.1 A success criteria 4.1.1 Parsing. We plan to rectify this problem by Jan 2021.
  • On video content, captions are auto-generated – however, some are not accurate which can change the meaning for people with hearing impairments. This fails WCAG 2.1 A success criteria 1.2.2 Captions. We plan to rectify this problem by Jan 2021.
  • On the homepage and ‘Get inspired’, video and carousel content automatically play and loop, which some users with attention deficit disorders can find incredibly distracting. This fails WCAG 2.1 A success criteria 2.2.2 Pause, stop, hide. We plan to rectify this problem by Jan 2021.
  • Some people with visual or cognitive impairments may prefer to navigate the website in a search or linear page list. However, a search form and sitemap are not provided on the site. This fails WCAG 2.1 AA success criteria 2.4.5 Multiple ways. We plan to rectify this problem by Jan 2021.

Disproportionate burden

We do not consider any of the accessibility issues will be a disproportionate burden to fix and aim to have all outstanding issues rectified by Jan 2021.

Content that’s not within the scope of the accessibility regulations

None of the current content on the website falls outside of the scope of the accessibility regulations. We will ensure any new content added meets the regulations.

Preparation of this accessibility statement

This statement was prepared on 22 September 2020. It was last reviewed on 22 September 2020.

This website was last tested on 18 September 2020. The test was carried out by Nomensa.

We tested 11 key pages of the website – these pages were selected as the most likely pages to be visited by a range of people. They were also chosen due to the different types of content and functionality available within the page.

 

Quick close Leave the site quickly